FAQ's

Where can I subscribe to your newsletter?

We often send out our newsletter with news and great offers. We will never disclose your data to third parties and you can unsubscribe from the newsletter at any time. Subscribe here to our newsletter.

Where can in edit my address?

If you created a new account after or while ordering you can edit both addresses (for billing and shipping) in your customer account.

Can I order a free copy of a magazine to sample?

Unfortunately, we’re unable to offer free samples. As a retailer, we buy all magazines from their publishers at the regular trade price. However, you could contact the magazine’s publisher directly to ask if they can send you a free copy.

Do you accept orders via Phone or E-mail?

No, we are an online shop and we do not take orders via Phone, E-mail or Social Media.

Can I reserve a magazine via Phone or E-mail?

No, this isn’t possible. We want all of our magazines to be available for all customers. So you have to order the magazine.

Where on your website can I open a customer account?

You can create a new account at the end of the order process or on the following page: Create new account. You can view all of your orders and subscriptions in your customer account. You can also change your addresses and your password.

Do I need to create an account to make an order?

No, you don’t have to create an account. But there are a few advantages if you create an account.

  • You never have to enter your billing and shipping address again
  • Find all of your orders, subscriptions and addresses in your account
  • Download invoices of your orders

What are your opening hours?

The products in our shop can only be ordered online at present and are sent out by Swiss Post.
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We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you provided to them or that they collected from your use of their services.
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